Frequently Asked Questions

You can — but you'd have to check four separate agencies, manually scan each recall against your household's products, and remember to do it daily. RecallPing automates all of that. Our Free plan ($0) gives you email alerts, and the Household plan ($34.99/year) adds push notifications, barcode scanning, and more.

We check for new recalls every 5 minutes. When a match is found, your push notification and email go out within minutes of the agency publishing the notice.

That means none of the recent recalls matched anything on your list. Your weekly digest shows how many recalls were published and checked that week, so you can see the service working even when nothing matches.

Just the list you build: brand names, a vehicle's year, make, and model, a medication and its strength, an allergen. That list is compared against public recall notices, encrypted at rest, never sold, and deleted 30 days after you close your account. See our Privacy Policy for details.

The free plan includes email alerts for all four federal agencies (FDA, USDA, CPSC, NHTSA), up to 5 tracked items, and a weekly digest. Free uses the same recall matching as the Household plan; the alerts arrive by email. Upgrade for barcode scanning, family member profiles, and more.

Yes — anytime, from your dashboard settings. Upgrading unlocks the barcode scanner, family member profiles, VIN-level vehicle matching, unlimited tracked items, and the full weekly digest. A 30-day free trial is included.

Yes. Cancel in one click from your billing portal — there's no cancellation fee, and if you cancel during the trial you won't be charged.

We monitor all four major federal recall agencies: FDA (food, drugs, cosmetics, medical devices), USDA FSIS (meat, poultry, eggs), CPSC (consumer products, baby gear), and NHTSA (vehicles and car seats).

Add your vehicle's make, model, and year to your list. We match against NHTSA campaign numbers for that exact vehicle. You can also add your VIN for more precise matching.

After 30 days, your card on file is charged $34.99 for the year. You'll receive a reminder email a few days before the charge. If you cancel before the trial ends, there's no charge. You can also downgrade to the Free plan anytime to keep basic email alerts at no cost.

Yes — one account can follow brands, allergens, vehicles, and medications for your entire household. There's no per-person limit.

You can toggle push notifications on or off in the app settings. You can also manage notification preferences from your account settings on the web. Changes take effect immediately.